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Fresh install on Windows 11, taskbar becomes unresponsive and crashes

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pfig
13 discussion posts
I recently setup a brand new machine with a fresh install of DF. The secondary taskbars freeze up fairly often and the mouse just turns into a spinner icon when mousing over them. The main taskbar is still totally fine.

If I click on the secondary taskbar a few times, it just totally crashes the main DF app, leaving a blank space where the taskbar had been on the secondary monitors and I have to restart DF from the start menu.

I have tried updating to the latest beta, 10.1 Beta 8. Same issues.

Attaching the debug log file as well as screenshots of constant CPU usage of the main app while the taskbar is hung and then task manager after the app crashes. It looks like the underlying services are still running fine, just not the app itself.
• Attachment [protected]: df-after.png [10,540 bytes]
• Attachment [protected]: df-before.png [15,200 bytes]
• Attachment [protected]: DisplayFusionDebugInfo.zip [55,989 bytes]
Aug 26, 2023  • #1
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
If you head to C:\Users\(YourUser)\AppData\Local\CrashDumps, is there anything listed for DisplayFusion? If so, could you send over the latest file?
Aug 28, 2023  • #2
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pfig
13 discussion posts
There is nothing in there today. I did look in there the day I posted and there was an explorer.exe dump, but nothing for DF. Maybe the explorer one was related. I did keep that one, attaching here in case it helps.
• Attachment [protected]: explorer.exe.36004.zip [8,267,766 bytes]
Aug 28, 2023  • #3
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Thanks for sending that over, could you try the following:

  • Open the Windows Task Manager
  • On the Details tab, right-click the column header and choose "Select columns"
  • Enable these columns: Handles, Threads, User Objects, GDI Objects
  • The next time this happens, send me a screenshot of those stats, along with the CPU and memory usage stats for DisplayFusion.exe and also for explorer.exe
Aug 29, 2023  • #4
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D. Drake404263
1 discussion post
I have been having the same issue and popped in to report it when I saw this. The only information I have is from Windows Reliability History and all it says is thatDisplay Fusion stopped interacting with Windows and was closed. There is no error code or stack dump included in the report. Windows then directs me to see Security and Maintenance, which is where reliability history itself is located.

This started after Windows 11 updated to 22H2. The number of crashes in other applications has increased along with this one.
Aug 31, 2023  • #5
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Are there any crash logs in your crash dump folder?
Aug 31, 2023  • #6
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Mike Who
2 discussion posts
Hi wanted to chime in as I'm also experiencing the same issues. No crash logs listed for displayfusion but here's what it looks like via task manager with the columns shown.

Edit: also added debug log as well.
• Attachment [protected]: DisplayFusionDebugInfo.zip [501,518 bytes]
• Attachment [protected]: Screenshot 2023-09-16 203842.png [158,195 bytes]
Sep 17, 2023 (modified Sep 17, 2023)  • #7
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
We've released a new beta with some changes that might help here, can you try it out and let me know if the issue persists? Here's the link: https://www.displayfusion.com/Download/Beta/
Sep 21, 2023  • #8
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Mike Who
2 discussion posts
Just tried the beta and while not unresponsive there are pretty bad delays in minimizing and restoring windows from the taskbar. I'll include the debug data here as well.
• Attachment [protected]: DisplayFusionDebugInfo.zip [337,633 bytes]
Sep 23, 2023  • #9
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
We have some more changes planned so we'll let you know when we have a new beta to test out.

Thanks!
Sep 28, 2023  • #10
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